Privacy Policy

Last updated: November 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, add properties or tenants, generate leases, or contact us for support. This includes:

  • Name and email address
  • Property information (addresses, details)
  • Tenant information (names, contact details)
  • Lease terms and conditions
  • Payment information (processed securely by Stripe)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate lease documents and manage your properties
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with:

  • Service providers who assist in our operations (e.g., payment processing)
  • Law enforcement when required by law
  • Other parties with your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

7. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our service is used. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@hometootie.com.